Can’t Verify Your Facebook Business Page? Try This:

You can't VERIFY YOUR FACEBOOK BUSINESS PAGE, betsy kent, be visible, blog school

Urghhh…social media can be SO frustrating! Even for someone like me. I use it for marketing my own business and I also teach other business owners how to use it. But sometimes I get really mad. The changes. The glitches. The time spent trying to figure things out.

And no social media platform can be more infuriating than Facebook.

I recently published a blog post stating all the great reasons you should verify your Page (read it here). To be extra helpful I even included instructions. Well, that post caused a flurry of emails and messages from a ton of people.  Many of you, in spite of the instructions, still can’t verify your Facebook business Page. 

I’m so sorry. 

It was really bugging me that something that was so simple for me to accomplish was impossible for so many of you. My assistant and I began to do some research. Why can one business get verified and another one can’t? According to Facebook, Page verification should be as simple as pie. So we had to find other sources of information. I am going to to share what we discovered but keep in mind, these are only suggestions. 

If You Can’t Verify Your Facebook Business Page Here Are Some Suggestions:

1. Make sure that you have a link on your website to your Facebook business Page.

2. Check to see what category your business is in. Categories have changed numerous times in the past few years. The recommendations we found suggested that Local Business or Companies & Organizations are the best bets.

3. Add the Facebook business Page link to your personal Facebook profile.

4. In the About section of your Page enter as much detail as you can about your company. Think of your Facebook business Page as an extension of your website. All your information should be aligned:

    • Add a keyword that represents your business category.
    • Add your email address.
    • Add your website address.
    • Fill in the Products and Services section.
    • Add your street address. If you don’t want your address to be public, try adding just the city, state and zip code. That worked for me.


    • Complete any and all additional fields that are relevant to your business.

can't verify your facebook business page, betsy kent, be visible


keyword for facebook business page, be visible, betsy kent, blog school


If all else fails, you can opt to send a business document to Facebook. Choose the “Verify with Documents” option, upload an image of one of the official documents required, such as a phone bill in your business’ name. This is a bit pesky if you work from your home. But if you’ve been in business for awhile it’s probably time to put your phone number in your business’ name or register it with your local county.

verify facebook business page with documents, betsy kent, be visible, blog school


In defense of Facebook. My guess is that these safeguards are in place in an attempt maintain the integrity of the platform. Facebook wants to be sure that yours is a legitimate business. In other words, fly-by-night businesses shouldn’t be able to verify their Page. It’s a very clumsy system but it’s the best we have right now.

Please let me know if you used our suggestions and had any luck. Of course, as I get new information on Facebook business Page verification I’ll pass it right on to you. So, if you still can’t verify your Facebook business Page, make sure you check my blog often, or subscribe to get my weekly tips. 

As always, thanks for reading!

Betsy Kent

Betsy Kent

I work with ambitious entrepreneurs and businesses to uncover exactly who their ideal customers really are, what they want more than anything else in the world, and the perfect words to use on their websites, in their marketing, and when they talk about their business. I've guided hundreds of clients through my signature process and formula, and as a result, they’ve generated hundreds of thousands of dollars in new business revenue with more ease and confidence than ever before.


  1. Linda Ursin on June 15, 2016 at 1:18 am

    I have all the info where it’s supposed to be, but their help pages say that page verification isn’t available in my area yet. I’m pretty sure I’ve verified my page once before though. A long time ago, before the algorithm changes and all of that.

    • Betsy Kent on June 15, 2016 at 10:56 am

      Hi Linda,

      Thanks for letting us know. My advice would be to check every few weeks and see if your area has been added. Where are you located?


  2. Greg Lewis on October 27, 2016 at 4:07 pm

    Great info. Another critical bit to include is that one must enter “Company” then, a sub category e.g. “Software”. Simply entering “Software Company” in the category results in you NOT being recognized as a “company” and NOT having access to the critical fields to include on the form (like phone, address, etc.).

  3. James on April 26, 2018 at 2:43 pm

    I was unaware you had to use a landline phone number to verify. Ive tried to verify from my mobile too many times now and facebook has put a block on me using a phone number to verify.
    Only just setting up and working from home i have to official documents as yet to use. Will facebook let me use a phone number in the future?

    • Betsy Kent on May 6, 2018 at 1:48 pm

      Hi James, It’s a bit tricky. I don’t have a landline and was able to verify my Facebook page. I recommend doing some Google searches and see if you can find the answer. It may not be your phone number that’s causing the problem. Here’s a good tutorial from Ad Espresso. Let me know if it helps.

  4. Ted Edwards on May 16, 2018 at 6:02 pm


    I have tried all of the above and applied many times but just get rejected! My page is a legitimate company with a large social media and online following included over 2,500 followers on Facebook.

    I actually have no idea why they keep declining?

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